Responding to the urgent needs of citizens and supporting communities across the State to recover and rebuild in the wake of devastating natural disasters and a global pandemic.

Innovation and design

Weighting 40%

• Initiative shown by an individual in identifying the potential for improvement to systems or service provision to the public.
• Evidence of innovation in responding to a problem, opportunity, or new policy, and in the delivery of the project.
• Commitment to public sector values, collaboration, excellent customer focus and stakeholder management, leadership.
• Perseverance and dedication during project start-up, and ongoing to ensure success.
• Was the project completed on time and within budget?

Benefits and results

Weighting 40%

• How well did the work improve systems, services or outcomes for the people of NSW?
• How did the project or initiative contribute to targets/goals? Please provide evaluation and evidence of tangible results, showing your benchmarks and improvements (percentages and numbers).
• Is the project or initiative scalable, or could it be adapted for other types of projects or organisations?

Above and beyond

Weighting 20%

• Did the individual go above and beyond their normal duties?
• Does the work succeed where others have failed?
• Has the work been extended or is it being applied in other areas of, or outside of your organisation?